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Categories
<Back to Main Features>
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Add unlimited product categories and sub categories:
This feature allows adding unlimited
product categories and sub categories.
Set the order in which categories are
displayed in the store. All products are
stored in product categories. With this,
you can build a category tree that will
enable you to assign and sort the
products by their features. Show a
different category description depending
on whether the category is displaying
sub categories or products within the
category. For example, if Electronic
Goods were your main product category,
sub categories would be Camera, Mobile
Phones, Home Audio, Home Video, etc. |
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List products for a specific category: For each product category, you will see a display of category code and description. Each category entry has buttons to view the sub category list for that category, the product list for that category, to view the details for the category (such as
category-wise discounting), and to remove the category. You can create new categories from this page as well. |
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Assign Products to Multiple Categories: This software helps to find the products as easy as possible and allows putting one product in multiple categories. |
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Hide categories from display: This software allows hiding categories within your shop. Categories can be temporarily de-activated, which keeps them in your database, but does not display them in your store. |
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Add discounting rules for category: Each product category can have its own discounting rules and display pages. |
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Products
<Back to Main Features>
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Add unlimited products: Use the Product Manager to add unlimited products. All products are stored in product categories and easily assign the same product in multiple categories. Each product can have its own pricing policies (wholesale, retail, list), discounting rules, shipping & tax features, exemptions, and product image display. Product Wizard will help you to add new products step by step. You can easily upload the images and easily locate the product for editing using powerful product
search feature. You can associate a product with a brand information, logo and facilitate the customer to search the product through brand. The software allows you to do mass update of certain product features and allows to copy existing products to quickly add similar new products. |
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Import to populate the product database: Import a CSV or MS Excel file to quickly populate the product database. Update a large number of products at once by appending or updating data to the database using the import feature. |
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Assign Products to Multiple Categories: This software helps to find the products as easy as possible and allows putting one product in multiple categories. |
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Assign product attributes and options: Consumer goods can often be complex. A product may come in different sizes, shapes, or colors. You can specify UNLIMITED attributes for each product viz. size, color, type, material, and UNLIMITED options for each attribute. For e.g. you can specify small, medium, large, etc. options for size attribute. The software will create all combinations and allows defining a SKU, weight, and calculation of price for each combination. |
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Navigation by Category or by Product: You can easily browse the store by category or by product name, by double-clicking on the image, etc. to find the product information and conduct
store wise or category-specific product searches. |
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Hide products from display: This software allows hiding products within your shop. Products can be temporarily de-activated, which keeps them in your database, but does not display them in your store. You can set a custom message Coming Soon / Featured to any product. |
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Cross Selling of Related Products: You can easily setup cross selling relationships among products and provision to turn this feature off. Once the products are created, you can easily search the database for accessory products that are related to your main product. |
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Product Kitting
:
Grouping and Selling of Multiple Products: This feature allows multiple products to group and sold together as a single product/package. Multiple components can be attached to each kit and allows very flexible configuration options. Some examples of product kitting are gift package, audio system, and products with add-ons or accessories. |
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Product
Batching : maintain multiple products at once: You can use this feature where updates occur frequently specifically in case of stores with more number of products. This feature allows maintaining group of products to add, edit and delete. |
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Inventories
<Back to Main Features>
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Manage and Track your product inventory: Add, manage and track your product inventory with UNLIMITED levels of hierarchical categorization. Inventory control can be enabled to keep track of stock on hand and reorder levels. Prevent customers from ordering more than the stock level for a product. |
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Automatic update of inventory on ordering: Inventory feature will automatically updates inventory levels when an order is processed, and reinstates previous inventory levels when the same order is cancelled or returned. |
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Activate or deactivate general inventory settings: Set specific products to ignore general inventory settings. In such cases, any specific product can be ordered even if the product is out of stock, the others can't. |
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Automatic notification to reorder products: You can receive automatic notification by
e-mail when it's time to reorder products. |
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Automatic removal of product from selling: This feature
will automatically allow the setting to remove the product from selling when the product stock is set to zero. |
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Currencies
<Back to Main Features>
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Multiple Currencies: This feature allows store to specify multiple currencies and provision to mention the primary currency as well as any number of secondary currencies. Prices displayed on shopping cart page will be converted automatically into the configured currency using provided exchange rates. |
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Exchange Rates: This feature allows storing the exchange rates of different currencies to calculate the amounts for secondary currencies. The exchange rate is entered at the time of adding or modifying any currency. The price of the product is calculated based on the configured currency. |
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Customers
<Back to Main Features>
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Customer
Registration: Customers can create their own store accounts and
it saves shipping addresses, payment information, etc. for future use. Customers can be assigned to groups and automatically get coupons when they log in.
This feature has the provision for customer to do "express" checkouts and track the status of their orders. Account information is password protected and may be reviewed and updated by the customer at any time. Customers can delete their account at any time. |
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Make Customer Groups:
This feature assigns customers to groups and allow
assigning any number of pricing levels when combined
with promotions, discounts or specials. The customers
can get coupons when they log in. |
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User Management: This
feature allows configuring and maintaining customers of
their store. Customers are automatically created at
purchase, but can additionally be created by the
administrator through the Users interface. The
administrator can update all passwords, contact
information, and group information. |
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Customer Reviews and Ratings for
any product: Allow your customers to rate and
review your products. Many customers like to see what
others have said about the products they are thinking of
purchasing. Enabling customers to write reviews of your
products can increase consumer confidence, which is
proven to increase your conversion rate. |
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Customer Can Specify Multiple
Shipment Locations: Around certain seasons,
many customer want to place one order and yet ship line
products to multiple locations. The multiple shipments
allows this functionality to happen. A customer can
create separate shopping carts for different
locations. |
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Vendors <Back to Main
Features> |
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Vendors: All products of
your shop can have an associated vendor. You can then
report on products as sold by vendor. You can also
notify vendors when their products are ordered.
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Track Products by
Vendor: This feature in the software is fully
equipped with a vendor management module. When products
are added to your online stores, you can specify a
vendor. You can use the system to track vendor contact
information as well as create reports to view online
sales by vendor. | |
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Affiliates
<Back to Main
Features> |
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Affiliates: Manage and
sign up affiliates to drive traffic and to increase
sales of your store. You can track sales that are
generated as a result of the affiliates effort. Easily
generate HTML links which re-directs to your affiliate
Web sites. |
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Commission: Manage and
assign different commission levels to each affiliates
and track payments to the affiliates. Generate sales
reports by affiliate to calculate due
commissions. | |
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Discounts,
Promotions and Specials <Back to Main
Features> |
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Multiple Discounting:
This feature allows setting up volume or quantity based
discounts to any product. Applying this type of
discounts is a great way to motivate customers to buy
more, does increase in your sales and also help you
significantly increase customer loyalty on your store.
You can apply discounts to any category, sub-category,
product, order value, designated order, customer group
by flat rate or percentage which allows to manage
easily, many different types of discounts. In addition,
discounts can be applied to any product of any store or
globally across multiple store. |
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Apply Multiple Restrictions to
Discounts: This feature allows you to apply
multiple restrictions by expiration date, quantity,
weight, price or percentage, order amount, etc.
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Group or Membership
Discount: This feature allows you to define
special membership groups and to manage the members of
these groups. These members could be retail and
wholesale customers. Assign different discount levels to
make special pricing rules for a specific group (or
groups) of customers. |
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Promotions and Specials:
This feature allows you to define multiple promotions
concurrently by issuing discount coupons and each is
identified by different codes. You can also define
various promotions and specials during specific
occasions like Christmas, New Year, Valentines Day,
etc. and this can be used to offer discounted pricing,
products on sale, hot deals, etc. based on time periods
you define and it can automatically appear on a
Specials page. You can setup percentage off coupons,
flat rate coupons, and free shipping coupons. Coupons
can be set for a specific number of uses or can expire
after a certain date. You can get fancy with coupons and
run such promotions as "buy product x, get product y at
50% off." | |
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Orders <Back to Main
Features> |
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Efficient and Easy Order
Maintenance: This feature allows you to edit
pending orders to accommodate any changes such as change
in quantity, remove/add products to the order, change in
product rate, re-calculation of order value, shipping
address, billing address, etc. The store managers may
easily approve or cancel orders that they have received.
You can update order notes to keep track of details
about any order and maintains the history which user has
already entered, time of entry and date of entry. You
can also capture the offline order information.
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Packing Slip Creation:
This feature can dynamically create branded packing
slips. These packing slips display the contents of the
package and any special comments or wishes to send to
the customer. This packing slip can be chosen to use as
a pick list when fulfilling orders. |
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Invoice Creation: This
feature can dynamically create branded invoices. These
invoices display the order line products with
corresponding prices. |
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Order Tracking: This
feature allows quick and easy access to orders by
invoice number, tracking number or customer id or
customer name. This tracking option is available for the
customer to view their accounts from your store.
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Order Status: You can
easily view and update the status of pending orders
(pending, processed, awaiting authorization, ready for
shipping, shipped, cancelled, returned). When an order
is shipped and a tracking number is provided, it
automatically updates the status of order. For real-time
credit card transaction processing for on-line orders,
the entire process can be completely automated - from
credit card authorization through settlement. If you are
processing payment information offline, it's easy to
update order status and mark orders shipped.
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Order Splitting: This
feature allows orders to split into multiple shipments.
You can easily select any products that are not
available to ship and a new shipment is created. Any
number of new shipments configurations can be
created. |
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Batch Order Processing:
This feature saves significant amount of time and allows
you to process many orders at one time. All unprocessed
payments of outstanding orders can be easily marked as
shipped in one step. |
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Order Searching: This
feature allows searching for orders by date, product,
customer, invoice number, shipment status, etc.
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Order Notification: This
feature automatically sends e-mail messages to store
managers when an order is placed, to customers when they
place an order, when store managers process their
orders, cancelled their orders, when the products are
shipped, etc. | |
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Shopping
Cart <Back to Main
Features> |
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Shopping Cart Retention
Period: You can set the number of days that
this software will keep unfinished shopping carts, which
allows customers to return to the store and complete
their orders. |
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Save for Later: This
feature allows customers to add several products to
their cart, and select to buy only some of the products,
while saving the remaining products for a future
purchase. Shoppers may also save all of the products in
their cart so that they may buy them later.
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Edit your cart on the
flow: The products can be added or removed to
the cart at any time prior to the customer finalizing
the order. Keeps track of products in the cart (qty,
attributes, & dollar amount) a customer has selected
for purchase. Shopping cart and its contents are
viewable at any time by the customer. Products in the
cart can be updated (change quantity, color, size) at
any time prior to the customer finalizing the
order. |
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Remember previous
customers: The shopping cart feature
automatically remembers previous customers returning to
reorder. Allows your shopping cart to remember previous
customers username/email and passwords
automatically. |
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On Screen Shopping Cart:
This feature allows the customers to see what is in
their cart as well as what the total purchase price
without having to load up a separate screen. Customers
can edit the quantity of a certain product or remove
products from their cart. When coupons and customer
discounts are used, these customers can see their
discount in the cart, often times allowing them to buy
more. |
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"Add-to-cart" for each
product: This feature prompts the customer
for the quantity of products to be ordered and the
button to add the item to the cart on a
product-by-product basis. | |
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Checkout <Back to Main
Features> |
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A Simple and Speedy
Checkout: This feature was designed with two
concepts in mind i.e. make it easy for customers to find
what they are looking for and make it easy for customers
to checkout. |
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Easy and Smart
Navigation: This feature is designed in such
a way that it is impossible for any customer to get lost
in the check out process. Returning customer can login
and checkout with just a couple of clicks of the
mouse. |
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Reliability and
Security: Customers use a secure connection
to the e-commerce store while checking out. Customer and
order information is encrypted for transmission over the
Internet. |
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Improved Checkout
Process: The order verification page provided
in the checkout process will help the Customers to
review their order during checkout, and make changes,
before finalizing the order. Shipping & Tax charges
are calculated and shown prior to order
finalization. | |
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Billing and
Payments <Back to Main
Features> |
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Multiple Payment
Options: This feature allow customer to
select any of the payment options and the selected
option is shown automatically in the check out page.
When the customer does the checkout and they reach the
payment option page for selection, the selected option
will appear in the payment options drop-down box. The
software allows you to define both real-time and
non-real time payment options, and supports a variety of
payment gateways. The software can handle the following
types of payments
check, credit card, debit card, money
order, cash on delivery, purchase order, e-mail order,
etc. The administrator will be able to create new custom
payment options. |
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Real-time Payment
Processing: This feature allows accepting
credit cards for payment and process monetary
transactions immediately. If you are going to take
credit cards for payment, you will need to setup a
Payment Gateway to safely transmit credit card
information over the Internet and to authorize and
process credit cards in a real-time and secure
environment. When a customer enters their credit card
information, the real-time payment gateway will
automatically verify funds and depending on the
transaction type that you select may or may not
automatically capture the funds. |
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Non-real time payment
processing: Non-real time payment options
(e.g. COD - cash on delivery) lead to transactions that
are processed at a later time. The order is processed
immediately, but money is collected later. |
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Enhanced Credit Card
Security: To help protect credit card
information, only the last four digits of a credit card
number are displayed to merchants if the transaction was
processed through a real-time payment gateway.
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Easy Integration of Payment
Gateways: You can easily integrate with all
major payment gateways for real-time credit card
processing. E-BusinessPro currently supports the
following payment gateways: |
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Authorize.net
CyberSource
LinkPoint
Verisign Payflow Pro
Bank of America
WorldPay
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Warehouse
<Back to Main
Features> |
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Multiple Warehouses:
This feature allows configuring the Warehouse Locations
for your products. When you add a product into
inventory, you can select the ship from location. You
can specify these warehouses to specific shipping
methods and shipping rates for maximum flexibility in
calculating shipping cost. This is useful for companies
that drop ship or ship from multiple warehouses.
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Multiple Shipments per
Order: This feature allows creating multiple
shipments for any specific order if the order contains
products, which are shipped from different warehouses.
Each shipment will be charged shipping fees separately
and in such case it will be different shipping methods
to be used for each shipment. |
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Shipping <Back to Main
Features> |
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Multiple Shipping
Methods: This feature allows you to offer
multiple type of shipping methods for calculating
shipping charges based on different rules: Weight of
Order, Cost of Order, Number of Products in Order, Flat
Rate, Type of Customer, Shipping Location (to any
Country, State, City). You can have any number of
shipping methods and each can be of a different type.
You can offer free shipping or set minimum and maximum
shipping charges. |
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Real-Time Shipping Rates from
Leading Carriers: Accurately manage shipping
charges with integrated support for real-time shipping
costs directly from Leading Carriers by integrating with
Online Tools from UPS OnLine®, FedEx®, USPS®, CanadaPost
LTL, DHL Shipping, etc. |
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UPS Address Validation:
You can select to have U.S. shipping addresses checked
for consistency by UPS Address Validation. This feature
checks to make sure that the street address, city,
state, and zip code all match, helping to prevent
problems at shipping time. |
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Shipping Labels: The UPS
Shipping Tool allows you to create shipping labels
directly from their Order Management Systems. This tool
will also pull tracking numbers into the Order
Management System directly from UPS, significantly
decreasing fulfillment time. |
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Shipping Tracking: The
Tracking Tool allows both you and your customers to
track shipments in a fully integrated manner. The
tracking information can be accessed from the Order
Detail screen in the Order Management System, Order
Status screen in the Online Store. Customers can also
access tracking information directly from the Shipped
E-Mail. | |
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Taxation <Back to Main
Features> |
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Multi-tier Taxation:
This feature allows calculating tax automatically and
presenting to the customers based on their address. You
determine the states where tax should be collected. This
feature offers sophisticated tax calculation
capabilities to determine GST (Goods and Services Tax)
and PST (Provincial Sales Tax) and configure taxes for
specific areas (Country or State/Province or a Postal
Code) and specific products (Tobacco Tax). At checkout,
the customer is automatically notified of any applied
taxes based on either their shipping or billing
address. |
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State / Province based tax
calculations - specify which states you charge tax in,
and percentages associated with them.
Specify whether or not to tax
products at the category, or individual product
level. |
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Real-time Tax
Calculation: This feature accurately does
real-time tax calculation for all applicable
jurisdiction, maintains tax laws, rates, boundaries and
verifies shipping and/or billing addresses ensure smooth
billing and fulfillment by integrating with tools
provided by Tax Calculation Service Providers
(CyberSource, CertiTax, etc).
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Store
Administration <Back to Main
Features> |
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Getting Started Wizard:
Use the wizard to guide you through the entire process;
it is not necessary to know all the information, as you
can easily return to and from screens. |
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Remote Administration:
You can make instant changes (add products, update
prices...) to the store anytime from any computer, if
given the proper account authentication. |
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Increase your online store
hits: You can enter all the key words and
phrases that you feel describe your store and the
products that it sells. The search engines index these
words to use for searching. The words that you enter may
be used by Internet search engines and could increase
your chances of appearing in their search
results. |
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Store Description: You
can enter the description to describe your store and the
products, store policies, store address, store contact
information. This also provides the feature of
configuring multiple warehouse locations with detailed
information. |
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Store Settings: You can
specify general settings for your store from Setup Page.
This includes localization, inventory, date format, time
format, primary currency, units for weight, and email
settings. |
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Keyword and Advanced
Searches: This software provides powerful
search facility by both a keyword and advanced search.
The keyword search will query every element of a product
looking for a specific word and return all relevant
matches. The advanced search allows the customer to get
more specific and search for products based on multiple
criteria such as category, sub category, product name,
manufacturer, and price range. |
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Multiple Administrators:
You can add users for accessing the browser based
Administration Control Panel to help you to administer
your online store. You require a login and password to
access the Control Panel and it limits access to only
specific areas of the Control Panel. You can easily
view/edit existing users of Control Panel. Administrator
logins can be added and removed through the
administration panel. |
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Security: This feature
allows administrator to setup password-protect for
different sections of your online store, assigning
varying access rights to different employees thus
allowing just specified employees to see certain data
and modify it. This allows you to maximize efficiency
while keeping your critical business data secure.
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Quick Editing Screen: If
you want to change certain elements of your store
product line (such as price) quickly, this software
provides a quick edit view that looks and functions much
like a spreadsheet. |
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Manage Regions: You can
add, edit, or delete countries and their states /
provinces. You can also customize the address format for
each country. |
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Import and Export Data:
This feature allows you to do advanced functions like
importing/exporting data from/to an XML file, CSV file,
Excel File or build a quick store using the sample data
provided. |
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Integrated Help Desk:
You are able to use an integrated help desk to better
serve your customers. Customers may submit a question
about a specific product and also examine questions that
other customers have asked. You can manage the questions
through the order management system. |
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E-Mail <Back to Main
Features> |
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Bulk Mail Wizard: This
feature is useful for informing your store customers
about various events, news, promotions, specials,
newsletter, notices, change any specific messages, etc.
It allows you also to subscribe your members and sends
bulk e-mails to thousands of people, all of your online
store customers or just a specific segment of them based
upon their purchase history. All you need is to fill in
the form, set the date for an e-mail to be sent and
click the button "send"; a very useful feature for
category-specific messages. If you choose to send an
e-mail, the format can be a plain text message or a rich
HTML e-mail. Customers can automatically unsubscribe
from the mailing list for those customers no longer wish
to be contacted. The mail wizard makes it easy to run
promotions, allowing you to send e-mails with links that
go directly to specific products in the online store or
even a link to the store that automatically activates a
coupon. |
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Automated E-Mails: This
feature allows you to setup automated e-mails for the
following tasks: |
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Automated e-mail response is sent
to customer on new registration.
The store administrator / manager
will receive an e-mail whenever a new customer registers
with the store.
Automated order confirmation is
sent to the customer via e-mail immediately after an
order is placed. This helps to reassure the customer
that their order is being processed.
Automated order notification is
sent to multiple e-mail addresses such as store manager,
accounts department, etc. every time an order is
placed.
Automated order cancellation
notification is sent to multiple e-mail addresses such
as store manager, accounts department, every time
customer cancels an order.
Automated order cancellation
confirmation is sent to customer via e-mail when their
order is cancelled.
Automated shipment/order completion
confirmation is sent to the customer via e-mail when
their order is shipped or if you have applied a credit
to their account. The customer will also receive the
tracking number in the e-mail so that they may further
track their shipment online.
Customizable e-mail notification to
store manager or to multiple addresses about new product
review, new gift registration, new affiliate
registration, etc.
Customizable e-mail
notification/confirmation to customers/affiliates about
purchase of gift certificate, affiliate registration,
order received from affiliates, etc.
Automated e-mail look up of lost
passwords.
Automatically notify designated
store in-charge when inventory is low. |
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Email-A-Friend: This
feature allows you to promote your online store by
itself. Customers will click on a button within the
online store and be prompted to enter a friend's e-mail
address. An automatic e-mail will be sent to that friend
with a description of that product and a picture with a
link that allows reaching directly to that product
page. | |
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Reports <Back to Main
Features> |
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Summary Reports: The
Built-in summary reports are included as part of
e-commerce solution and allows you to generate various
reports like sales reports, product report, shipping
report, taxes report, order report, and more.
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Sales Report: This report shows
all information for any date range pertaining to a
specific product and the information includes total
sales, taxes, shipping charges, total number of orders
placed, number of orders shipped, number of customers,
and average order value.
Product Report: This report
displays the following product information for any
specific time frame: product status, price, quantity
sold, inventory, cost of goods sold. It allows
product/store managers to get a quick snap shot of their
product line.
Shipping Report: This report
compiles the list of different shipping methods that
have been used for all shipped orders for any specific
time frame. The report includes the shipping type,
carrier name, number of orders, and the total amount of
shipping charge.
Taxes Report: This report shows
various information for any specific date range and the
information include each type of tax used, the number of
orders using that tax, and the total amount of tax
collected.
Order Report: The Store Manager
/ Administrators can view orders grouped by a specified
date. The accounting department to reconcile stores
statements commonly uses this report.
Customer Report: This report
shows aggregate product order totals by customer thus
allowing you to see which specific customer groups are
buying. This can be particularly useful information when
initiating targeted marketing campaigns.
Vendor Report: This report
shows product sales grouped by vendor. This information
can be particularly useful when forecasting and
reordering from vendors.
Affiliate Sales Report: This
report shows aggregate summary of affiliates number of
orders, total sales amount and commissions, grouped by
affiliate category. |
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Statistical Reports: The
Built-in summary reports are included as part of
e-commerce solution and allows you to generate various
reports like sales history, popular products, biggest
customer, best affiliates, and more. This allows you to
easily make marketing decisions and quickly make changes
to products, pricing, shipping, taxes, etc.
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Popular Products: This report
will generate a list of products that are your top (or
bottom) sellers with regards to the quantity sold and/or
the revenue made. This information can particularly be
useful when initiating any targeted marketing
campaigns.
Biggest Customers: This report
will generate a list of customers who are your top (or
bottom) customers with regards to the number of orders
placed and / or the order amount.
Sales History: This report will
display a line graph showing each month sales in a
particular year.
Affiliate Commission Report:
This report shows order totals and commissions, grouped
by affiliate. Who are the best affiliates? What are the
best marketing channels? |
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Activity Reports: The
Built-in web activity log is useful for you to keep
track of user hits and browser statistics. Reports can
be generated and downloaded by you for use with log
analysis software. |
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Activity/Store Traffic Report:
This report will display summarized statistics of the
current log file. The software tracks where customers go
in online store. It tracks what they have viewed; add to
their carts, and order. The Activity Report displays all
of this information for you to understand customer
better.
Browser Types Report : This
report will display the different types of browsers used
by your visitors.
Search Term Report: This report
allows you to find out exactly your customers are
looking for. All search terms entered in the online
store are stored in the database. The results are
presented in both a tabular and graphical
format. |
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